Credit Voucher Policy

To request or redeem a Credit Voucher as per the terms of our Registration Cancellation and Refund Policy, please submit a Support Ticket.

Credit Vouchers are valid for one year from the date that they are issued and hold the following restrictions:

  • Non-combinable. Vouchers cannot be combined with other offers (whether with another voucher, partial scholarship, early bird discount, discretionary discount, etc).
  • Non-transferable. Vouchers once applied to a registration cannot be transferred to another registration.
  • Non-retroactive. Vouchers cannot be applied towards previous registrations.
  • Non-assignable. Vouchers cannot be assigned to another person.
  • Non-convertible. Vouchers cannot be converted into any form of cash or refund.
  • Selective. Vouchers are valid for select Ecstatic events only.
  • Discretionary. Vouchers are issued at the sole discretion of Ecstatic.


  • Please also review our Registration Cancellation and Refund Policy.

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